Grievances Redressal Process
follow the procedure of meeting the persons as per the following.
- All admission and scholarship related issues are settled now. You still can meet the concerned officer only outside your class times (if anything still is not resolved).
- In case your problems/concerns are not resolved by these authorities, you can then meet the Director for the resolution.
- Permissions on the papers to be brought while meeting the director.
- Students are advised to contact the reporting officers concerned outside the classroom/lab timings.
- Students should be in their respective departmental buildings during office hours. No one will be permitted to use administrative block in office hours on working days.
- Director will be available in his office specifically for the purpose from 500PM to 700PM on all the working days.
- Send an email atleast one day (24 Hour) in advance to pa.director@sggs.ac.in or grievance@sggs.ac.in. Or on WhatsApp message on 8788199586 So that the same may be resolved at the earliest.
- This mechanism will help us in resolving all your difficulties and facilitate your learning in a better way.
- Please report to first and second reporting officers before raising the difficulty/querry/grievance to Director.
Following table gives the list of First and second reporting officers for different activities-
|
Sr. No.
|
Activity
|
First Reporting officer
|
Second Reporting officer
|
|
1.
|
Departmental Facilities
|
Lab In charge
|
HOD
|
|
2.
|
Academic
|
HOD
|
Dean academics
|
|
3.
|
Examination
|
HOD
|
Dean Academics/COE
|
|
4.
|
Student’s activities – sports, all clubs, SIC, NSS discipline
|
Facility in charge, Club/Faculty Coordinator
|
Dean student's affairs
|
|
5.
|
Internet, Campus Wi-Fi
|
Networking In charge
|
Dean IT services
|
|
6.
|
Library
|
Librarian
|
Dean Rand D
|
|
7.
|
Students/Accounts section
|
Concerned clerk
|
Registrar
|
|
8.
|
Hostel (Boys and Girls)-
Mess and Room Maintenance |
Mr. Ravi Shinde
|
Dr. S. B. Mundhe
Dr. Pranita Balave |
|
9.
|
Electrical Maintenance
|
Electricians
|
HOD Electrical
|
|
10.
|
Campus Cleanliness, Tree plantation security,
traffic/parking management and Maintenance
|
Site Engineer
|
Dean Planning
|
|
11.
|
Innovation, TIEC, SIH, RNXG, Baja, other projects
|
Concerned faculty InCharge (through HOD)
|
Dean (Innovation and Incubation)
|
|
12.
|
Training and placements related
|
HOD
|
Dean Industry Laisoning and TPO
|